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Hospitality Customer Management

Customer Management for Modern Hospitality

Customer Management made simple.

Build lasting customer loyalty.

Turn customer data into growth.

0% Commission on Direct Orders

Native EPOS Integration

Digital Loyalty & Rewards

Secure Customer Profiles

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Customer Management dashboard showcasing hospitality CRM, customer profiles, loyalty rewards, customer analytics and digital wallet management for UK restaurants.

Perkss Customer Management Features

Simplify Customer Management with connected hospitality tools.

Customer Profiles

Store every customer profile securely.

Order History

View complete purchase history instantly.

Loyalty Points

Reward customers with digital loyalty.

Digital Wallets

Enable faster, secure customer payments.

Fraud Protection

Prevent fake orders with smart blocking.

Customer Insights

Track customer analytics in real time.

How Busy Mode helps restaurants manage peak demand

Restaurant Busy Mode automatically manages peak demand and wait times.

Discover

Customers find your business across every channel.

Connect

Customer profiles build automatically after every order.

Reward

Earn digital loyalty points and customer rewards.

Engage

Send personalized offers through Hospitality CRM.

Retain

Improve customer retention with smart insights.

Grow

Increase repeat business with Customer Analytics.

Hospitality Customer Management

Restaurant Busy Mode automatically manages peak demand and wait times.

Customer Management dashboard displaying customer database management, customer profiles, customer history, loyalty management and hospitality CRM analytics.

Restaurant Capacity Management Vs Traditional Order Control

Hospitality Capacity Control helps kitchens manage peak demand efficiently.
Feature
Traditional Order Management
Perkss Busy Mode
Restaurant Capacity Management
Manual
Automatic
Kitchen Workflow Management
Staff Dependent
Balanced Automatically
Wait Time Adjustments
Manual Changes
Real-Time Updates
Customer Wait Time Communication
Manual
Automatic
Order Volume Control
Reactive
Dynamic
Peak Hour Management
Limited
Built-In
Delivery Time Management
Manual Updates
Automatic Scaling
Collection Time Management
Manual Updates
Automatic Scaling
Order Queue Management
Queue Build-Up
Controlled Flow
Kitchen Capacity Control
Often Overloaded
Protected
Online Ordering Availability
Often Disabled
Remains Open
Service Speed Management
Inconsistent
Optimised
Food Quality Protection
Can Be Impacted
Maintained
Staff Workload Management
High Pressure
Balanced
Customer Experience
Variable
Improved
Hospitality Workflow Optimisation
Limited
Included
Multi-Location Restaurant Operations
Often Restricted
Supported
Reporting and Operational Visibility
Fragmented Data
Central Dashboard
EPOS Integration
Often Separate
Fully Connected
Kitchen Display System Compatibility
Varies
Supported
Free Training and Onboarding
Varies
Included
24/7 Human Support
Often Limited
Available
Data Ownership
Often Restricted
100% Yours
Setup Speed
Often Several Weeks
Live In Up To 72 Hours
Long-Term Contracts
Often Required
None
Commission Fees
Often Charged
Zero Commission
Scalability
Limited
Growth Ready

Restaurant Capacity Guides

Explore UKHospitality insights for smarter capacity management.

Explore Guides →

Restaurant Capacity Calculators

Access UKHospitality insights or tools  for smarter capacity planning.

Explore Tools →

Frequently Asked Questions

Restaurant Capacity Management controls demand during peak periods.

Meanwhile, wait times adjust automatically to protect operations.

Improves workflow and visibility.

Yes, meanwhile POS, online, phone and walk-in orders stay aligned.

Yes, therefore online orders remain active with adjusted wait times.

Yes, because all active order channels influence kitchen capacity.
Yes, because ordering stays active while capacity stays protected.

Yes, therefore kitchen pressure becomes easier to manage.

Meanwhile, both approaches work effectively together.

Yes, therefore on-boarding and training are provided.

Yes, therefore assistance is available anytime.

Meanwhile, ordering, loyalty and POS work together.

Yes, meanwhile relevant examples can be shared.

Therefore, businesses gain more control and profitability.

Ready to Transform your Customer Management?
Build loyalty, insights, and growth with one platform.
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24/7 HUMAN SUPPORT INCLUDED.

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Perkss provides a commission-free hospitality EPOS with ordering, table bookings, branded apps, full customer data ownership, 24/7 support, and no long-term contracts.

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Phone: (+44) 1223 691520

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