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KEEP YOUR KITCHEN IN CONTROL

Caller ID for Restaurants & Takeaways

Caller ID identifies customers before you answer

Recognize repeat customers and their preferences

Access order history and delivery details instantly

Reduce mistakes and speed up phone orders

Live In Up To 72 Hours

24/7 Human-Based Support

Free Training Included

Order Timers & Queues Ready

Free On-boarding

Busy Mode Integration

Epson & Star Printer Support

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Caller ID phone order management system helping restaurant staff identify customers and process orders faster

Perkss Caller ID features that accelerate Hospitality Operations

Furthermore, Caller ID connects phone orders, bookings, payments, queues, and printers in one hospitality platform.

Identify Callers

Recognize customers before they speak.

Find Customers

Access customer records in seconds.

Connect EPOS

Integrates with hospitality systems.

Payment Links

Send secure payment links on calls.

Quick Bookings

Turn calls into table reservations.

Busy Mode Sync

Manage peak trading periods better.

Track Queues

Connect with Order Timers & Queues.

Check Addresses

Verify delivery details (address) instantly.

Print Receipts

Supports Thermal (Star Micronics & Epson) printers.

Phone Orders

Process orders faster and accurately.

How Caller ID Works

From incoming calls to completed orders in seconds.
1

Customer Calls

Incoming calls are detected instantly.

2

Customer Recognised

The system matches the number to customer records.

3

Profile Displayed

View addresses, order history, and customer notes.

4

Create & Manage

Take orders, create bookings, or send payment links.

5

Process & Complete

Sync with EPOS, queues, and printers.

Caller ID phone order management system helping restaurant staff identify customers and process orders faster

Restaurant Caller Recognition Vs Traditional Phone Ordering

Furthermore, customer recognition technology helps teams process orders faster and more accurately.
Feature
Traditional Phone Ordering
Perkss Customer Recognition System
Guest Recognition
Manual questioning
Instant profile lookup
Phone Order Speed
Slower processing
Faster call handling
Delivery Details
Manual collection
Automatic retrieval
Customer Records
Manual searching
Available instantly
Booking Management
Separate process
Integrated workflow
Payment Processing
Manual payment steps
Secure link sending
Service Experience
Generic service
Personalised interactions
Order Accuracy
Higher error risk
Fewer input errors
Capacity Control
Not available
Works with Busy Mode
Kitchen Workflow
Manual coordination
Queue system integration
Receipt Printing
Additional steps
Thermal printer support
Multi-Site Operations
Limited visibility
Shared customer records
Business Insights
Limited reporting
Real-time reporting
Team Efficiency
More manual work
Less administration
Customer Data
Often fragmented
Fully owned records
Deployment Time
Varies by provider
Live in up to 72 hours
Technical Support
Provider dependent
UK-based assistance
Staff Onboarding
Often chargeable
Free training included
Contract Flexibility
Often restrictive
No long-term contracts
Commission Costs
Additional fees
Zero commission

Restaurant Operations Guides

Explore UKHospitality insights for smarter operations.

Explore Guides →

Hospitality Business Calculators

Access UKHospitality insights and planning tools.

Explore Tools →

Frequently Asked Questions

A customer recognition system identifies callers and displays records instantly.
It matches incoming numbers with stored customer profiles.

It reduces administration and improves service efficiency.

Yes, it helps teams process phone orders more quickly.
Yes, therefore online orders remain active with adjusted wait times.
Yes, it supports smoother operations during busy periods.
It instantly displays profiles, addresses, and order history.
Yes, it benefits independent venues and growing businesses.
Customer lookup, profiles, integrations, and support tools.
Secure payment requests can be sent during customer calls.
No, Perkss avoid commission-based ordering fees
Yes, it integrates with Busy Mode and order queues.
Yes, Epson and Star Micronics printers are supported.
Yes, reservations can be created within the workflow.
Transform Phone Orders into Better Customer Experiences
Streamline customer recognition, phone ordering, bookings, payments, and operations from a single hospitality platform.
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24/7 HUMAN SUPPORT INCLUDED.

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Perkss provides a commission-free hospitality EPOS with ordering, table bookings, branded apps, full customer data ownership, 24/7 support, and no long-term contracts.

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Email: sales@perkss.co.uk

Phone: (+44) 1223 691520

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