User Terms & Conditions
Welcome to Perkss. These terms govern your use of our platform and services. Please read them carefully.
Clear Terms
Transparent and easy-to-understand service agreements
Protected Rights
Your rights and responsibilities clearly outlined
Fair Billing
Transparent pricing and payment terms
User Guidelines
Guidelines for merchants using our platform
These Terms & Conditions (“Terms”) govern your use of the Perkss platform (B2C services), including mobile apps and the web portal. By using Perkss, you agree to these terms.
Account & Access
- Customers can place orders as a guest or by creating an account.
- For reservations, customers must provide accurate details (name, phone, email).
Orders & Payments
- Orders can be placed for Home Delivery, Collection (Click & Collect), Walk-in, or Dine-in.
- Payments must be completed via available methods (online, card, or cash, depending on the restaurant).
- Order confirmation is subject to restaurant acceptance.
Reservations
- Customers can make reservations via the app or web portal.
- Restaurants reserve the right to confirm or decline reservations.
Order History & Reorder
- Customers can view their order history and reorder previous meals with one click.
Loyalty & Rewards
- Customers earn loyalty points for each order.
- Points can be redeemed for rewards, discounts, or special offers, as determined by the restaurant.
Digital Gift Cards
- Gift cards purchased via Perkss can be redeemed at participating restaurants.
- Gift cards are non-refundable and valid for a specific duration.
Responsibility
- Perkss acts as a facilitator between customers and restaurants.
- The restaurant is responsible for food quality, delivery, and service.
- Perkss is not liable for disputes between customers and restaurants.
Cancellations & Refunds
- Refunds and cancellations are subject to the restaurant’s policies.
- In case of technical errors, Perkss may issue credits/refunds at its discretion.
Termination
For Customers (B2C)
- Cancel account at any time
- 30-day notice for subscription cancellation
- Loyalty points and rewards redemption
- Order tracking and delivery updates
- Digital receipts and order history
For Merchants (B2B)
- EPOS system for managing orders, payments, and inventory
- Online ordering platform with customizable menus
- Table booking and reservation management
- Customer loyalty programs and rewards
- Analytics dashboard and reporting tools
- Payment processing and financial management
Perkss EPOS and Online Ordering solutions are your recipe for success. Our EPOS streamlines transactions and inventory management, while Online Ordering expands your reach and boosts revenue. Together, they ensure efficiency and profitability for your business.