Privacy Policy for Perkss Business App
Perkss (“we,” “our,” or “us”) operates the Perkss Business App, a Business-to-Business (B2B) mobile application that allows businesses to manage food orders, reservations, customers, and loyalty programs.
This Privacy Policy explains how we collect, use, and protect your information when you use our app.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a. Business and Account Information
When you register or log in, we collect details such as your business name, email address, phone number, and other information needed to create and manage your account.
b. Order and Transaction Data
We collect order details, including items ordered, order status, delivery updates, and reservation information, to process and manage your business operations.
c. Customer Information
Through the app, businesses can view customer profiles, order history, and loyalty point details for registered customers.
d. Device and Usage Data
We may collect technical data such as your device type, operating system, app version, and activity logs to improve performance and user experience.
e. Media and Camera Access
The app may request permission to access your camera for scanning QR codes and uploading menu images.
f. Location and Network Information
We may collect general location or network-related information (Wi-Fi or mobile data) to enable app connectivity and order printing.
2. How We Use Your Information
We use the collected information to:
Manage and process orders, reservations, and loyalty points.
Send real-time push notifications and email updates about order status.
Enable Bluetooth and Wi-Fi printing of orders.
Allow businesses to upload and manage menus with images.
Provide analytics and insights related to order performance.
Improve app functionality, usability, and security.
Send campaign notifications and promotional updates to customers (only if enabled by the business).
3. Information Sharing
We do not sell, trade, or rent your personal or business information.
Your data may be shared only in the following cases:
With service providers who help us operate and maintain the app (under strict confidentiality).
To comply with legal obligations or government requests.
To protect the rights, property, or safety of our users or the company.
4. Data Security
We use secure servers, encrypted connections, and authentication methods to protect your information from unauthorized access, alteration, or disclosure.
While we take all reasonable precautions, no digital system is 100% secure, and users are encouraged to use strong passwords and keep their login details private.
5. Data Retention
We retain your business and customer data for as long as your account remains active or as needed to comply with legal requirements. You may request deletion of your account and related data by contacting us.
6. Permissions Used
The Perkss Business App may request the following permissions for functionality:
Camera: To scan QR codes and upload menu images.
Storage: To save and manage uploaded content such as food images.
Bluetooth and Wi-Fi: To connect with printers for order receipts.
Notifications: To alert businesses about new orders, reservations, and campaigns.
Internet Access: To sync data and manage real-time operations.
7. Your Rights
You have the right to:
Access, update, or delete your data.
Withdraw consent to receive promotional notifications.
8. Third-Party Services
The app may use third-party tools or services (such as analytics or notification providers). These third parties have their own privacy policies that govern the use of your data.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted in the app or on our official website, and the new policy will take effect immediately after posting.
Perkss EPOS and Online Ordering solutions are your recipe for success. Our EPOS streamlines transactions and inventory management, while Online Ordering expands your reach and boosts revenue. Together, they ensure efficiency and profitability for your business.